Terms & Conditions

Welcome to Honk! School of Motoring. These terms explain what you can expect from us and what we ask of you when taking driving lessons.



Please read them before your first lesson. You must accept these terms through Total Drive before your first lesson and whenever they change. If you are under 18, please ask a parent or guardian to read them too.

1. Your driving instructor

Your instructor is a DVSA Approved Driving Instructor (ADI) and will display their ADI badge in the windscreen during every paid lesson.

Contact us:

Telephone: 07840149644

Email: honksom@outlook.com

2. Before your first lesson

Before starting lessons, please make sure you:

  • Hold a valid provisional or full driving licence and bring it to your first lesson. If you cannot provide it, the lesson will be ended and charged accordingly.
  • Pay for every lesson in full at least 48 hours before the lesson. No payment means no lesson.
  • Provide a driving licence check code from GOV.UK so your instructor can confirm you are entitled to drive.
  • Can read a number plate from 20 metres. Bring your glasses or contact lenses if you need them to drive.
  • Tell your instructor about any medical conditions that could affect your driving and any learning needs, so lessons can be adapted. Some medical conditions must be reported to the DVLA.

3. Your lessons

  • Lessons last a minimum of 2 hours.
  • Pick-up and drop-off locations will be agreed with your instructor.
  • Your instructor will wait 10 minutes at the agreed pick-up location. After this, the lesson will be treated as a no-show and charged.
  • The car is fitted with a dashcam. Please see section 10 for details.
  • Smoking and vaping are not allowed in the car.
  • Your instructor may stop a lesson if it is unsafe to continue, for example, if you appear to be under the influence of alcohol or drugs or are unwell. If the reason is on your side, the lesson may be charged in full.

4. Lesson prices and payments

Our current hourly rates are:

  • Automatic: £40 per hour
  • Manual: £38 per hour

Prices will not change for lessons you have already paid for.

You can pay by bank transfer to your instructor or through the Total Drive app, which charges a small fee. All payments are recorded, and receipts are available on request.

Blocks of lessons must be paid for in advance. If you request a refund for lessons you have not taken, completed lessons will be charged at the standard hourly rate and the remaining balance refunded.

Please also remember that all lessons must be paid in full at least 48 hours before the lesson.

5. Cancelling or changing a lesson

If you need to cancel or rearrange:

Please give at least 48 hours' notice. Lessons cancelled with less notice may be charged in full, although this may be waived in a genuine emergency.

If your instructor cancels:

You will not be charged. We will offer the earliest available replacement lesson or a refund if you have paid in advance.

If your instructor is late:

Lost time will be added to the end of your lesson if you can stay. Otherwise, it will be added to a later lesson or deducted from its price.

6. Driving tests

You are responsible for booking, changing and cancelling your driving test through the official GOV.UK driving test service. Your instructor cannot do this for you. Please avoid third-party booking websites.

Before booking, discuss your readiness with your instructor and check the test date with them. If your instructor thinks you are not ready, they will explain why. The final decision to take the test is yours.

Using your instructor's car for your test must be agreed in advance, and your instructor must consider you test-ready.

The car is charged at the standard hourly rate for the time booked. You must pay the DVSA test fee directly to the DVSA.

7. Your 14-day cancellation right

If you book lessons by phone, online or somewhere other than in person, you can cancel within 14 days of booking and receive a full refund.

If you ask for lessons to start during those 14 days, you must pay for any lessons already provided.

8. Respect and safety

Your instructor will treat you respectfully, maintain professional boundaries and limit physical contact to what is necessary for safety.

Contact will take place through Total Drive or a business phone, not personal social media.

We ask you to treat your instructor with the same respect. Lessons may be ended if you behave abusively or act unsafely.

9. Photos and videos

We will never share photos or videos of you without your written consent.

Sharing a photo of you passing your test is entirely optional and requires a separate consent form.

10. Your personal information and dashcam

We use your personal information to arrange and deliver lessons and maintain proper records.

You can read our Privacy Notice at www.honkschoolofmotoring.co.uk, or request a copy from us.

Dashcam footage is used only for safety, training and resolving incidents or complaints. It is automatically overwritten within 7 days, unless it is needed for one of these purposes.

Footage will not be shared or published without your written consent unless the law requires it.

11. Complaints

If you are unhappy with any aspect of our service, please contact us:

Telephone: 07840149644

Email: honksom@outlook.com

We will acknowledge your complaint within 2 working days and aim to provide a full response within 10 working days.

Our Complaints Procedure is available on request.

You can also complain directly to the DVSA about a driving instructor through GOV.UK.

12. Changes to these terms

We may update these terms when necessary. Changes will not affect lessons you have already paid for.